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How does it work
the shipment

We are very fond of the quality of the products we offer, for this reason, we guarantee that the shipment of our products is certified and that they will always arrive fresh to your home.

Always fresh products

Fresh pasta is a delicate product, which needs to be preserved in the best possible way in order to be consumed safely. We have worked hard to find the best way to send it home, always respecting the conservation needs of the product. Our fresh pasta, therefore, travels only in refrigerated containers, which guarantee the highest quality of conservation. We call it the cold chain: basically it is as if the product, while traveling, never leaves the refrigerator. Once it reaches its destination, the pasta can be kept in the fridge for up to two months.

An efficient shipment

Our pasta travels quickly: delivery takes place approximately within 48 hours of placing the order.
We always ship it in optimal conditions for its conservation, respecting the cold chain.
It arrives at your home ready to be enjoyed the same day or stored in the fridge for up to two months.

Terms and conditions

Preparation of the product
Shipments are made with refrigerated packages of variable size based on the number of items ordered.

Orders placed from 12:00 on Thursday to Sunday will be taken over from the following Monday. Shipping includes thermal box, ice and transport for a cost of € 8.90. Orders over € 50 will be shipped free of charge.

The dimensions of the packages we use are:
- 375mm x 248mm x 243mm
- 433mm x 336mm x 279mm
- 433mm x 336mm x 385mm
Product storage
Once at its destination, the fresh pasta sealed in the individual packages can be stored in the refrigerator for up to two months. It is possible to freeze the product. Once the package is opened, consume within a few days.
Damage to the package
In the event that you receive a damaged package, we invite you to collect the shipment. To report the problem, we suggest writing on the courier's bulletin “The goods are collected with reverse because they are damaged”; in this way we could proceed with the request for reimbursement to the shipping company and send the requested products again.